Practitioner Questions, Answered Plainly.

Licensed practitioners, and the practices, spas and schools they work in: massage therapists and bodyworkers, chiropractors, physical therapists, acupuncturists, athletic trainers, naturopathic and integrative practitioners, day spas, wellness centers, massage schools and multi-provider clinics. Professional health and wellness operators and organizations can sign up too. You need a valid business entity and a business address.

Your name, email and phone, your business or practice name, your business address and your practice type. You also confirm that you can provide an NPI or EIN on request. Answer yes and you can keep going. There's nothing to upload to get started.

No. There's no review step. Submit the form, sign in, and place your first order right away. Orders ship in 1 to 2 business days.

There's no password. Choose Practitioner login, enter your email, and we send you a one-time code.

Yes. Wholesale accounts live on Kannaco Wholesale, wholesale.kannacocbd.com, which is its own store with its own sign-in. An account on kannacocbd.com doesn't carry over, so create your wholesale account there. That's where you sign in and order.

No. Order as much or as little as you like, whenever you like, and stop at any time.

Email wholesale@kannaco.co and the team checks your account, typically within one business day.

Yes. See how chiropractic, massage and bodywork, physical therapy, acupuncture and TCM, athletic training, integrative health, naturopathic, wellness center and day spa, massage school and multi-provider practices use Kannaco.

Two lines. The retail line is three take-home formulas for your front desk: Pro Cream, Pro Roll-On and Cooling Cream. The backbar line is six formulas in 16 oz and 8 oz pump bottles for use during sessions in the treatment room.

By feel and format. Pro Cream (Warming Formula) is a non-greasy cream that feels cool on contact, then settles into a steady warmth, in a 100 mL airless pump. Pro Roll-On (Max Cooling Formula) is a fast-drying gel-lotion with the strongest cooling in the line, in a hands-free 90 mL roller. Cooling Cream (Cooling Formula) is a light cream with a gentle cooling feel that builds and fades gradually, a milder scent and a 100 mL airless pump. The feel varies from person to person and by area. See what your clients see: Pro Cream, Pro Roll-On and Cooling Cream.

Each holds 4,000 mg of CBD + CBG at a 1:1 ratio, with 0.0% THC. The creams are 40 mg/mL. The Cooling Cream has been updated to the same 1:1 CBD + CBG standard, and the updated version is available by November 15, 2026. The exact amounts for each batch are on its certificate of analysis.

CBD (cannabidiol) and CBG (cannabigerol) are two different cannabinoids found in hemp. Every Kannaco formula pairs them at a 1:1 ratio. For the plant chemistry behind them, see Topical Science for Practitioners.

No. Kannaco formulas are made with CBD and CBG rather than a full-spectrum extract, and every batch shows 0.0% THC on its certificate of analysis. Topical Science explains the difference between full spectrum and isolate.

Six formulas, each in a 16 oz (473 mL) and an 8 oz pump bottle, all at 40 mg/mL of CBD + CBG (1:1). A 16 oz bottle holds 18,920 mg, and an 8 oz holds half that. The six are Pro Cream Warming Formula, Pro Sport Rapid Cooling Formula, CBD Cream Cooling Formula, Cushion & Glide Cream (magnesium and chamomile), Control & Grip Oil (jojoba and arnica) and Silk Glide Oil (terpene-infused). The no-menthol formulas, including the magnesium and jojoba oil-based massage formulas, ship by November 15, 2026. See Backbar Large Format to compare them by feel and glide.

No. Every backbar formula is 40 mg/mL of CBD and CBG at a 1:1 ratio. Choose by feel and glide, the way you'd choose any massage medium.

It depends on how much you use. At 5 mL a session, a 16 oz bottle lasts about 94 sessions and an 8 oz about 47.

For three formulas, yes. Backbar Pro Cream matches retail Pro Cream, Pro Sport matches the Pro Roll-On, and CBD Cream matches the Cooling Cream. Cushion & Glide Cream, Control & Grip Oil and Silk Glide Oil are made only for the treatment room.

No. Backbar bottles are for use during sessions. For clients who want a formula to take home, use the In-Office Retail line.

You can, but the backbar bottles are made for it. They hold more product and have a pump top, so your retail stock stays on the shelf for clients to take home.

Silk Glide Oil is made to disperse in water, which helps linens wash clean. As with any oil, follow your usual laundry routine.

Pro Cream and Control & Grip Oil contain arnica, and Cushion & Glide Cream contains chamomile, all from the daisy family. Check with clients who are sensitive to those plants. Every formula is for external use on intact skin. The Book of Topical Ingredients lists every ingredient we use and why it's there.

Five programs run on one wholesale account: In-Office Retail for the front desk, Backbar Large Format for the treatment room, Dropship for clients you can't see in person, the Custom Order Builder for mixed orders, and the Practitioner Affiliate Program for reorders between visits. Many practices start with one and add others later.

Stock Pro Cream, Pro Roll-On and Cooling Cream at your front desk in packs of 4, 8 or 12, mixing formulas as you like. You set the client price, and every pack carries the 30-day satisfaction guarantee with a direct product swap. Shop the In-Office Retail collection.

Order any mix of the six formulas in 16 oz or 8 oz bottles, one bottle at a time, and add retail packs to the same order. Practices with more than one location can have an order split across addresses. Shop the Backbar Large Format collection.

Anyone can browse the Dropship collection. At checkout, sign in or create your account, add single units of Pro Cream, Pro Roll-On or Cooling Cream, and enter your client's name and address. We pack it and ship it to them in Kannaco packaging, with directions on the label and a link to the product's certificate of analysis. Shop the Dropship collection.

You pay your wholesale price at checkout and charge your client whatever you decide, however your practice normally takes payment. Kannaco never bills your client. There are no setup or monthly fees, and no stock to hold.

They live in the same account, but each checkout ships to one address. Place one order for your client and a separate order for anything going to your office.

Any mix of the three retail formulas and the six backbar formulas in 8 oz or 16 oz bottles, in sets of 4, 8 or 12 bottles. It's the same products, combined in one checkout and one shipment. The 30-day guarantee covers In-Office Retail packs, so if you're unsure whether it covers your mix, ask the wholesale team before you check out. Start a custom order.

Any practice with an active Kannaco Wholesale account. Stay eligible with a wholesale order in the last 180 days. New to Kannaco? Create your wholesale account, place your first order, then join.

You choose the discount your clients get on kannacocbd.com: 10%, 15% or 20% off. You get your own code and link, and the link remembers your client for 180 days. A client's first order with your link or code ties them to you, and you earn a commission on that order and every reorder after it. The commission per unit depends on the discount you pick; see the Practitioner Affiliate Program for the figures.

Monthly, on the 15th. Before your first payment, we ask for your payout details and a W-9 by email. You can change your discount or code any time by emailing the wholesale team.

Yes. You earn more on a unit sold in your office, and your client takes it home the same day. Your code is for the reorders that happen between visits.